Privacy Policy

Who we are

Mycrogrid is a home-microgrid company based in Palm Desert, California. You can reach us at hello@mycrogrid.com or 1-833-469-4743 (1-833-4-MYGRID).

Information we collect

Information you give us: when you request a quote, ask a question, or sign up for updates, we collect the details you provide — typically your name, email, phone number, address, and any project details you share.

Information collected automatically: like most websites, our servers and the services we use may record technical data such as your IP address, browser type, and the pages you view.

Third-party services & embeds

We use a small number of third-party services to run the site. Each may receive your IP address and set its own cookies as described below:

• Google Fonts — Page fonts are served from Google's font network, which receives your IP address when fonts load.
• Google Books — The book sample preview on the Cut the Cord page is click-to-load — it only connects to Google, and may set Google cookies, after you choose to open the preview.

How we use information

We use the information we collect to respond to your inquiries and quote requests, to provide and improve our products and services, to operate and secure the site, and to comply with our legal obligations.

We do not sell your personal information.

Cookies

The core site does not set tracking cookies. Cookies may be set by the third-party embeds listed above, and only after those services load — the book preview, for example, loads only after you choose to open it. You can use your browser controls to block or delete cookies.

Your choices & rights

You can ask us to access, correct, or delete the personal information we hold about you. California residents have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale of personal information (we do not sell it).

To make a request, email us at hello@mycrogrid.com.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page.

Contact

Questions about this policy or your information? Email hello@mycrogrid.com or call 1-833-469-4743.